You are not alone!

I’ve had a similar experience dreamhost. Their live chat are never helpful whatsoever and just give me the same generic links.

Here is really the most dangerous part about being on a dreamhost VPS: IF YOU HIT YOUR MEMORY LIMIT THEY WILL RESTART YOUR VPS. This means that RIGHT when you get the most traffic, they are going to intentionally shut the server down. This means that if on average your server uses 300-400mb a day, and just for 2 minutes a day your server uses 900mb, your only choice is to use 900mb or know it will crash. Also this means that say a reputable website links to you an you see an instant spike, your site will “instant crash.” Most VPS services offer some kind of “burstable memory” to prevent this, and would maybe shut down some of your processes if you got near the limit, but dreamhost actually shuts your entire server right when your getting the most traffic! Top that off with their incredibly bad support, and I see no reason to be with them. Don’t make the same mistake I did!

… plus the $10/mo for phone support.

Each time I keep bumping up my VPS allocation and now have 1336MB/mo and I still have problems.

What really irks me with Dreamhost is their lack of support. I will chat with a tech support rep and they will send me a generic wiki link about the issue.

Total BS. I even paid an extra $10/mo for phone support and still no resolution.

Originally, I was going to move all my client sites from Godaddy to Dreamhost, but that’s not gonna happen now.

How has it worked so far for you?

Any unexpected costs?